Testimonials

Hear What Our Customers Have to Say

"Feb, 15, 2022"

I buy between 15 to 20 Sprinter type vans a year. I have learned to hate the experience of going to car dealers anymore. It is so obvious they are playing you like a fiddle as soon as you walk in. It is different at S and B! You can go buy a car and actually be excited and enjoy the experience without worrying about being scammed or pressured. I always get the commercial trucks I need here whenever they are in stock! Good group of people and the service department has always done me right. I highly recommend getting your next car here!!

Tony Church

"Feb. 7, 2022"

Highly recommend this place no pressure Alex was great to work with Steve in finance explained everything clearly ..will be a returning customer

Anonymous

"Dec. 16, 2021"

During my recent visit with your store, my purchase experience was...

 

First off, the purchase process was great.  Greg and Josh were wonderful to deal with!

 

Not soon after the purchase I had some issues with the Grand Cherokee.  I brought it in for service under the warranty that was on the Grand Cherokee.  Samantha was very friendly, helpful and listened to my issues.  Although the parts took a while to get in, once they were in the repairs were completed quickly.  Josh reached out to me to let me know that the dealership was going to deliver the Jeep to me in Midland!  What a great gesture of the service department.  I actually came down and picked the vehicle up simply due to my schedule.  But when I got down to the dealership I was greeted with friendly people.  I definitely BS'd with Josh and Greg for longer than it took to actually get the Jeep.  Craig in service met me.  We chatted about the Jeep.  He gave me his card and said if there are any other issues to call him directly.   

 

I can't stress how happy and satisfied I am with the dealership!  I will definitely recommend and encourage my friends and family to visit for their future vehicle needs!

Dec. 16, 2021

"Nov. 12, 2021"

I've been a long time customer of Schaefer and Bierlein. Since 2000. I reside over an hour away and pass more than a dozen dealers. Over that time period I either purchased or leased a vehicle every year for myself or my spouse . Many of those vehicles were either ordered or taken off the lot. If they didn't have it in Stock they take the liberty to find what I'm looking for. I'm a tough customer and I don't settle. They go above and beyond to make the vehicle experience joyful. Both sales and service are great!! Kyle, Adam, Rick in sales are hands down the best. Craig, Samantha and Carlton in service are great. Between Sales and Service this makes them a powerhouse dealer in my book A one stop shop. Other Dealers should follow their example. Hope this review helps. Sincerely Phil S

 

Phil S.

"Oct. 17, 2021"

The Bierlein family has taken care of my my families vehicles needs for more than 10 Years. The dealership is truly run the way a family owned dealership should be run, and treats their customers with the golden rule. It's why I've sent them at least a dozen customers. Keep up the good work! I never have to think about what dealership to go to, because there isn't one that compares to the service and sales department at Schaefer & Bierlein.

Phil Mekas

"Oct. 15, 2021"

The customer first model that everyone here initiates is second to none. From buying vehicles to getting them serviced, I have always been very happy. I would recommend them to anyone. I was always a GM guy until I realized how car buying should be when I bought my Ram truck here. My wife and I are all Chrysler now. Thanks to Schaefer and Bierlein!

Ryan Wenzlick

"7/17/2021"

Absolutely the best service around by far!! This is the first time I ever have gone to Schaefer & Bierlein Chrysler Dodge Jeep in Frankenmuth for issues with my 2018 jeep grand cherokee that I didnt buy from them 3 months ago and all I can say is WOW!!!! After calling all the jeep dealers closer to where I live with no luck I called and talked to Matt A. at Schaefer and told me to bring it out right away, He looked at my car and got the ball rolling for repair's, Everyone greets you with a smile, my next car purchase will be from Schaefer & Bierlein, I wish the star scale was higher then 10 because they are a strong 100 plus star rating!!

Anonymous

"Oct. 4, 2021"

While I did buy during a time where there was high-demand, low-density (resulting in me not getting much in the way of a "deal"), the overall experience was pretty smooth. Everyone here is pretty laid back and there was zero pressure to get a car. I was able to test drive the (solo, which is something I havent experienced before) and immediately afterward was given some information and a salesman's card, but not once did anyone try to pressure me into walking out with the car that day. I was actually pretty surprised at how non-aggressive the sales staff was. They were ready and willing to answer questions and show me whatever I wanted, but didn't try to put the screws to me and sell me a car. Highly recommend S&B for a low-pressure, low-stress car buying experience

Ray Peters

"6/17/2021"

I had a problem with the updates to my 2018 Jeep Grand Cherokee Limited and it froze the radio and said contact dealer. I have only had this car 3 months and have not chosen a dealer for service yet. I called around to all local dealers and was not treated very nice on the phone and no one could get me in for at least a month. Matt A. at Schaefer & Bierlein had me bring it out right away and he went way above and beyond to try and get the updates completed as all other dealers just told me over the phone the radio needed to be replaced. In the end, the radio does need to be replaced but they treated me very good and went out of their way to help when no one else would. Even though I have dealerships closer to my house, this place is very much worth the drive for me to be treated like I  matter.

Anonymous

"09/29/2021"

Schaefer Bierlein chrysler/dodge/jeep/ram, is the best!  If you go anywhere else for dealer related things, you should be ashamed of yourself!

They'll work around the clock, and meet all your needs and schedule. And while some dealerships will fit that description, absolutely NO ONE is more personable and friendly than the amazing people there!

Anyone that knows me, knows if I do vouch for any certain person/place/product, that means it's something TRULY special!

And if you need to contact a sales person, holler at Adam Traver!  While I'm sure all the sales people are great (they all, really are), Adam has been my go to for years now.  I surely don't make him alot of money, but he always treats me as if I'm buying millions of dollars worth of vehicles every year!

Surely not a paid "sponsorship", but I will ALWAYS give credit, where credit is do, whether it's friends, family, or just a person/place that goes above and beyond!

But wait-How do I know how they compare to this or that?

Because I was dumb enough in my earlier years, to find out!  I never, ever, have been to the same place twice or more, in my life, to buy a vehicle (lord knows I've had plenty!).

So if I go back a second, third, fourth, and more, you know it's 110% legit!  I'll never, ever, buy a newer Chrysler/Dodge/Jeep/Ram from anywhere else, and if that's your flavor, you shouldn't go anywhere else, either!

I just wanted to pass this along to yall, I'm sure it'll help someone decide where to go, someday!

Jordan Castle